Curricular Unit:Code:
Psychosociology of Conflict: Negotiation and Mediation1108PCNM
1MasterClinical and Health Psychology6 ects
Learning Period:Language of Instruction:Total Hours:
Spring SemesterPortuguese/English78
Learning Outcomes of the Curricular Unit:
1. To acquire knowledge and understanding of the conflict and its constructive management in the clinical and health context;
2. Demonstrate theoretical knowledge about conflict and its management, namely negotiation and mediation procedures;
3. To identify and problematize the techniques of constructive management of conflicts in different areas of the psychological practice in the clinical and health area;
4. Be able to apply the acquired theoretical knowledge to practical cases;
5. Have a self-critical attitude and constructive criticism;
6. Reveal oral and written communication skills.
1. Intrapersonal and interpersonal conflict. 2. Constructive conflict management in clinical and health contexts. Concept, principles and paradigms of conflict management: the construction of pacification. Habilities of constructive conflict management in different contexts in clinical and health settings. 3. In depth questions about negotiation. Negotiation in clinical and health settings. Potentialities and limits of individual, couple, family, and group negotiation. 4. In depth questions about cognitive and emotional processes in negotiation and mediation. 5. In depth questions about mediation. Current chalenges of mediation and mediator´s profesional practice. Bioethical mediation.
Demonstration of the Syllabus Coherence with the Curricular Unit's Objectives:
In Unit I there is descriptive and organized exposition in theoretical and practical classes and its contents sare also explored in tutorial orientations that allow students to organize readings and specific knowledges.
In Unit II, more practical, in a first phase there is a theoretical exposition about constructive conflict management perspective in clinical and health contextes, as well as training practical abilities involved in that process.
In Unit III it is presented the main concepts about negotiation and there also is the training of negotiation abilities in practical cases of individual, couple, family and group negotiation.
In Unit IV it is exposed the main concepts about cognitive biases in negotiation and mediation processes in the relation psychologist-client.
In Unit V there is exposition about mediation as an alternative form of conflict resolution, as well as training of the practical abilities involved in the mediation processes of bioethical and health settings.
Teaching Methodologies (Including Evaluation):
During the contact hours (distributed in theoretical-practical classes, tutorial orientation and others) the methodologies of expository, demonstrative, participative and active teaching are privileged. Non-contact hours are dedicated to student self-employment.
The UC assessment scheme may be continuous or final exam (end-of-semester, feature and special seasons). In the continuous assessment, guaranteed the minimum attendance percentage defined in the Regulatory Standards, the following elements are considered: active participation in contact hours (20%) and an individual theoretical-practical work (80%). Students who do not pass the continuous assessment may take the final written exam (100%). To credit the ECTS, the student must demonstrate the acquisition of the defined objectives and competencies, obtaining a final grade of 9.5 or higher.
Demonstration of the Coherence between the Teaching Methodologies and the Learning Outcomes:
The proposed methodologies are coherent with the formulated objectives for the discipline since they bet in the development of oriented study, in a way that students can apply knowledge and can show ability of comprehension about conflict, constructive conflict management, negotiation and mediation and its application in Clinical and Health Psychology. On the other hand, we also seek that students know how to select different techniques of constructive conflict management in different settings, showing to be able of apply the theoretical knowledge in practical cases. We try to establish a certain parallelism between theory and practice applied to real problems, aiming to develop the ability of the student to a critical and self-critical attitude.
Bush, R., & Folger, J. (2005). The Promise of mediation – The transformative approach to conflict. San Francisco: Jossey-Bass.
Cunha, P., & Leitão, S. (2021). Manual de gestão construtiva de conflitos (4ª edição). Porto: Edições UFP.
Dubler, N. N., & Liebman, C. B. (2011). Bioethics mediation: A guide to shaping shared solutions. Nashville: Vanderbilt University Press.
Jaca, L. M. & Díaz, F. J. M. (2009). Gestión del conflicto, negociación y mediación. Madrid: Pirámide.
Monteiro, A. P. & Cunha, P. (2019). Gestão de conflitos na família. Lisboa: Pactor.
Moore, C. (2014). The Mediation Process: Practical Strategies for Resolving Conflict (4th Edition). New York: Jossey-Bass.
Suares, M. (2016). Mediación. Conducción de disputas, comunicación y técnicas. Buenos Aires: Paidós.
Vasconcelos, C. E. (2018). Mediação de conflitos e práticas restaurativas (6ª Edição). São Paulo: Método.
Lecturer (* Responsible):
Pedro Cunha (