Curricular Unit:Code:
Operations and Logistics Management1175GOL
3UndergraduateBusiness Sciences5 ects
Learning Period:Language of Instruction:Total Hours:
Winter SemesterPortuguese/English65
Learning Outcomes of the Curricular Unit:
Knowledge and skills:
- Define the scope of operations management, logistical management and supply chain management;
- Understand the scope of operations management within the functions of an organization and to recognize its contribution in achieving strategic objectives;
- Understand the specifics of operations management applied to the service sector;- Use operations and projects planning techniques;
- Characterize the functions and activities of logistics;
- Recognize the scope of warehousing as a core logistics activity
- Explain the dynamics of the supply chain, and the advantages of aggregate planning of supply chain;
- Apply network techniques to transport planning.
- Ability to participate actively and effectively in operations and logistics management;
- Ability to solve problems;
- Ability to summarize and communicate the results, orally and in management reports;
- Ability to work independently.
1 Introduction to operations management
2 Strategic operations management and competitiveness
3 Service operations management
4 Logistics and logistics management
5 Warehouse and inventory management
6 Integrated supply chain management
7 Transportation management in supply chain
Demonstration of the Syllabus Coherence with the Curricular Unit's Objectives:
The syllabus presented covers the essential areas of knowledge and consistently achieves the objectives. In particular, at a conceptual level, allowing to understand concepts and to use language related to Operations Management, and Logistics and Supply Chain Management, and in practical terms, to use methods and techniques that enable them to adequately operationalize those concepts.
Teaching Methodologies (Including Evaluation):
The course resorts to theoretical presentations, conceptual clarification, and calculations. Lessons combine theory and practice, and case-study scenarios are analysed. Assessment is based on two midterm tests (30% + 50%), and homework (20%).
Demonstration of the Coherence between the Teaching Methodologies and the Learning Outcomes:
The combination of theoretical presentations and problem-solving tasks enables students to acquire specific theoretic knowledge in operations and logistics management, as well as to practice its application to specific case-scenarios.
Carvalho, J. C. Eds. (2020). Logística e Gestão da Cadeia de Abastecimento, 3/e. Lisboa: Edições Sílabo.
CSCMP, Council of Supply Management Professionals (2013). Supply Chain Management: Terms and Glossary. Disponível online > Educate >> SCM Definitions and Glossary of Terms>
Jacobs R. F. and Chase, R. B. (2018). Operations and Supply Chain Management, 15/e. McGraw Hill.
Lopes, J., Pimentel, B., Pinto, J., Soares, J. e Nunes, S. (2020). Gestão da Produção e Operações. Lisboa, Escolar Editora.
Reid, R. D. and Sanders, N. R. (2020). Operations Management: An Integrated Approach, 7th Edition. Wiley.
Valadares Tavares, L.V., Correia, F.N., Themido, I. H. e Oliveira, R.C. (1996). Investigação Operacional. Lisboa: McGraw Hill Portugal.
Taylor III, B. W. (2019). Introduction to Management Science, 13/e. New Jersey: Pearson.
Lecturer (* Responsible):
Sandra Bernardo (