Curricular Unit:			Code:
Communication Techniques and Dynamizing Groups / Conflict Management			1099TCDG
Year:	Level:	Course:	Credits:
1	Postgraduate	Clinical Nursing Supervision	2 ects
Learning Period:		Language of Instruction:	Total Hours:
		Portuguese/English	26
Learning Outcomes of the Curricular Unit:
- Identification of the main communication techniques; - Recognize the relevance of communication for the supervisory process; - Know techniques to be used for the purpose of promoting work groups; - Recognize conflict management strategies in a supervisory context
Syllabus:
1 - Communication Techniques in a Supervisory Context. 2 - Promotion of Work Groups. 3 - Conflict Management in a Supervisory Context.
Demonstration of the Syllabus Coherence with the Curricular Unit's Objectives:
The syllabus contents of this curricular unit are designed to allow the introduction of fundamental concepts about dynamizing groups / conflict management. This contact will allow you to acquire skills related to communication in a supervisory context.
Teaching Methodologies (Including Evaluation):
The curricular unit is developed in contact hours and in the student's autonomous working time, and is organized in theoretical classes. In the course unit several pedagogical methods will be combined, namely expository, demonstrative, interrogative. The general knowledge assessment regime consists of a final written test, with a weighting of 100% of the final assessment of the Course. In all items inherent to the chosen evaluation regime, the Academic Regulations of UFP apply.
Demonstration of the Coherence between the Teaching Methodologies and the Learning Outcomes:
In a first phase, the need to analyze and reflect on new concepts implies the use of expository and interrogative methods. In a second phase, the capital demonstration of examples makes it possible to acquire knowledge that is essential for the dynamization of working groups and conflict management. The exemplification of practical cases allows the consolidation of competences for analysis and reflection on situations, in a supervisory context, which require the adoption of appropriate communication techniques.
Reading:
Caeiro, Luís. (2018). Liderar Equipas de Trabalho. Desafios e Boas Práticas. Universidade Católica Portuguesa. Estanqueiro, António. (2019). Saber Lidar com Pessoas. Editorial Presença. Coleção Diversos. Stanier, Michael Bungay. (2019). The Coaching Habit. Fale Menos, Pergunte Mais e Mude para Sempre o Modo como Lidera. Lua de Papel. Seifert, Lucy.(2009). Treino em Assertividade. 1ª Edição. Monitor. Vários.(2007). Saber Comunicar, Saber Dialogar. Editorial Presença. Coleção Pontos de Referência.