Curricular Unit:			Code:
Information Systems, Decisional Models and Quality Management			811SIMD
Year:	Level:	Course:	Credits:
1	Master	Business Sciences	6 ects
Learning Period:		Language of Instruction:	Total Hours:
Spring Semester		Portuguese/English	78
Learning Outcomes of the Curricular Unit:
The discipline aims to introduce to students the importance of Information Systems in organizational decision making and quality managment, form the information to strategic planning, it also addresses the main types of information systems and the quality management according to ISO standards. It focus both the theoretical and practical aspects. Students should be able to research, summarize and aply information, in a individualized and innovative way, formulate judgments, apply te knowledge to solve existing or new situations.
Syllabus:
1 Introduction Management and uncertainty Decision making models Importance of information in decision making IS systems importance in nowadays management? Strategic planning and Information Systems 2 Data Information and Metainformation Data vs Information vs Knowledge Sources of Data vs Information Quality, standardization and data integrity Security, access management and encryption Metadata (Standard Dublin Core, Thesaurus, Social bookmarking, Folksonomies, etc.) Legal and ethical aspects of information usage 3 Information systems framework 3.1 Legacy systems 3.2 Internet of the crowds 3.3 Internet of things 4 ISO standards on Quality Managmente Systems ISO 9000 Quality Management Systems is ISO 10013 Guidelines for quality management system documentation ISO 15489-1:2001 Information and documentation -- Records management ISO - 17799 - Information technology -- Security techniques -- Code of practice for information security management
Demonstration of the Syllabus Coherence with the Curricular Unit's Objectives:
Due to its seminal nature, the discipline aims the use of ICTS and Quality Management, it focus a genera perspective instead of a in-depth and very technical approach. Obeying to that perspective, it may be divided into four topics 1) Information as organization resource (security, access, legal and ethical aspects) 2) Information systems and organization process (main types of) 3) Web of the crowds and Web of things 4) ISO and Quality Managments Systems
Teaching Methodologies (Including Evaluation):
Two individual assessments (90%, 45% each), Cont. Assessment (10%)
Demonstration of the Coherence between the Teaching Methodologies and the Learning Outcomes:
Being Information System and Decision Models a seminal discipline, the option for a didactic approach that engages students to participate, in order to do so themes are put forward and with the student´s participation (guided) main dimensions of concerned the topics, concepts, practices, vantages and disadvantages are exploited. As many times as possible experts in the versed fields will be invited to share their knowledge and experiences.
Reading:
Valacich J. e Christoph Schneider C. (2013) Information Systems Today: Managing in the Digital World, New York, Prentice Hall Stair R. and Reynolds G. (2011), Fundamentals of Information Systems, Boston, Course Technology, Cengage Learning Swain Scheps, S. (2008). Business Intelligence For Dummies Business & Personal Finance. Indianapolis. Wiley Publishing. Francis Buttle, F. (2008). Customer Relationship Management, Oxford, Elsevier