Curricular Unit:Code:
Information Systems, Decisional Models and Quality Management811SIMD
Year:Level:Course:Credits:
1MasterBusiness Sciences6 ects
Learning Period:Language of Instruction:Total Hours:
Spring SemesterPortuguese/English78
Learning Outcomes of the Curricular Unit:
Based on previous knowledge, empowered in terms of knowledge and understanding of concepts and theories, it is applied in practical cases and in case studies that report unfamiliar scenarios in an original, innovative way and in multidisciplinary contexts .
Through individual work, each student is asked to present a solution to a situation / management case of his choice (an audit trail, decision on the purchase of an application, etc.), with which he will demonstrate the capacity integrating knowledge, dealing with complex issues, designing solutions or issuing judgments, including reflections on the ethical and social implications and responsibilities that result in or condition these solutions and judgments.
Students will be encouraged to argue opinions and ideas.
Work-oriented research and individual reflection, the discipline continually mobilizes self-study skills and encourages the need for continuous learning.
Syllabus:
1 Introduction
The organizational environment in terms of uncertainty
Models of decision-making
The importance of information in decision making
The central role of IS in current management
IS in strategic planning
2 Information to MetadataData vs. Information vs.
KnowledgeSources of data and information
Quality standardization and integrity of information
Security management and access and encryption
Metadata (Standard Dublin Core, Thesaurus, Social bookmarking, Folksonomies, etc.)
Ethical and legal aspects of the collection and use of data and information
3 ISO Quality Management System
ISO 9000 Quality Management System
ISO10013 Guidelines for Quality Management System Documentation
ISO 15489-1: 2001 Information and Documentation - Records Management
ISO - 17799 - Security techniques - Code of practice
4 Framing the main types of IS
Legacy IS to support organizations' processes
Internet of the People
Internet of Things
Demonstration of the Syllabus Coherence with the Curricular Unit's Objectives:
Knowledge and ability to understand, is focused on the problematization of the complexity and volatility of the organizational environment in today's societies and the need of their understanding to conceive of development strategies and the affirmation of organizations.
Application of knowledge and understanding, will materialize by the analysis and adequacy of the set of ISO norms, applied to the operation of an institution or organization.
Judgment / decision-making is revealed in the ability to understand and apply IS tools to case studies.
Communication will be carried out in the pedagogical moments of students' participation in the classroom and individual work tutorials.
Teaching Methodologies (Including Evaluation):
1. Lectures, to present theoretical frameworks of reference.
2. Participatory classes, with discussion of programmatic topics and examples.
3. Active classes, with practical case studies and case studies.
4. Autonomous work: carrying out an individual practical work.
Individual work: 70%
Portfolio of work developed in class: 20%
Class participation: 10%
Demonstration of the Coherence between the Teaching Methodologies and the Learning Outcomes:
The theoretical-practical presentations by the teacher promote the acquisition of knowledge and comprehension capacity. Student presentations, done in groups or individually, promote communication and application of knowledge and understanding. The practical cases, promote the realization of judgment / decision making and the communication and application of knowledge and their understanding.
Reading:
Cautela, A. (1986) Sistemas de informação técnicas avançadas de computação. RJ : McGraw-Hill.
Endeavour Technical Limited (2019). Free ISO Downloads (procedures, checklists, process maps, forms). London, Endeavour Technical Limited. https://www.iso-9001-checklist.co.uk/free-iso-downloads.htm.
Imoniana, J. (2005). Auditoria de sistemas de informação. S. Paulo : Atlas.
ISO, (2015).ISO 9001:2015, How to use it. Geneve, ISO. https://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/iso_9001-2015_-_how_to_use_it.pdf.
Jacob, D. (2018). QUALITY 4.0 IMPACT AND STRATEGY HANDBOOK. Cambridge, LNS Research. https://www.lnsresearch.com/research-library/research-articles/-ebook-quality-4.0-impact-and-strategy-handbook.
Nascimento, J. (2006). Gestão sistemas de informação e os seus profissionais. Lisboa : FCA.