Curricular Unit:			Code:
Group Dynamics and Conflict Management			1097DGGC
Year:	Level:	Course:	Credits:
1	CTSP	Administrative Management in Clinical Context	4 ects
Learning Period:		Language of Instruction:	Total Hours:
Spring Semester		Portuguese/English	52
Learning Outcomes of the Curricular Unit:
OA1 - Acquire theoretical and practical knowledge and understanding about the importance of the group in the dynamics of interpersonal relationships; OA2 - Demonstrate the importance of the group for individual growth and balance in the social, affective and intellectual dimensions; OA3 - Evaluate the importance of the group for social and organizational development; OA4 - Reflect critically on the type of participation that characterizes the individual as a member of a group; OA5 - Acquire knowledge and understanding about conflict and its constructive management in multiple organizational contexts.
Syllabus:
CP1 - The group as a privileged domain of interpersonal relationships 1.1 The Nature of Groups 1.2 Types of Groups 1.3 Functions of the Groups 1.4 Effectiveness of the groups 1.5 The Roles of the Groups 1.6 Stages of development of groups 1.7 (Dis)advantages of groups 1.8 Group Dynamics 1.9 Effective groups and efficient groups 1.10 Communication Aspects CP2 - Understanding Conflict 2.1 Conceptual delimitation 2.2 Levels of analysis and categories of conflict 2.3 Factors that generate conflict 2.4 The irrational escalation of conflict 2.5 The conflicts as a risk and as an opportunity CP3 - Constructive conflict management 3.1 Essential principles of conflict management 3.2 Conflict management vs. conflict resolution 3.3 Styles of conflict management 3.4 Obstacles to conflict management 3.5 Skills needed to constructive conflict management
Demonstration of the Syllabus Coherence with the Curricular Unit's Objectives:
The program of the course unit was designed with reference to the acquisition of knowledge necessary to understand the complexity of the group in the dynamics of interpersonal relationships. It also assumes the acquisition of technical skills that, according to scientific and technical evidence, promote effective interventions. Specifically, and based on an organization in 3 teaching units (TU), it includes programmatic content that, defined from the 5 learning objectives (LO) previously established, focus on the acquisition and deepening of knowledge and skills in the following areas: formation and functioning of groups, conflict, constructive conflict management.
Teaching Methodologies (Including Evaluation):
During the contact hours the methodologies of expositive, demonstrative, participative and active teaching are privileged. Non-contact hours are dedicated to the autonomous work of the student. The evaluation regime of the UC can be continuous or by final exam (end of semester, resource and special seasons). In the continuous evaluation, the following elements are considered: an oral test and a written test (50% + 50%). The student who does not pass the continuous evaluation can take the final written exam (100%). For ECTS accreditation, the student must demonstrate the acquisition of the defined objectives and skills, obtaining a final grade of 9.5 or higher.
Demonstration of the Coherence between the Teaching Methodologies and the Learning Outcomes:
The teaching methodologies adopted are aligned with the learning objectives (LO) defined for the course, aiming to provide the student with knowledge about the formation and functioning of groups, conflict, constructive conflict management. It is also intended to stimulate spaces for applied discussion based on practical examples that represent the diversity of contexts and populations targeted for intervention. In this context, we value the articulation of methodologies of an expository nature, where the presentation and development of programmatic content will be made, with methodologies of a more practical nature, in which critical reflections on the same will be stimulated. This articulation is intended to promote active learning that allows the deepening of the topics under study, the integration of theory with practice and the enhancement of capabilities and professional skills in this area. Specifically, the expositive methodology, through the presentation and systematization of the subjects, will allow the development and conceptual, theoretical and technical deepening; the demonstrative methodology, through the illustration and replication of intervention procedures, will allow the improvement of acting skills; finally, the participative methodologies, through the critical and guided analysis of practical exercises, will facilitate the refinement of diagnostic and intervention skills, as well as the deepening of the subjects under study. The non-contact hours will be dedicated to the student's autonomous work, where the reading of the recommended bibliography will be assured, in order to allow the student to deepen, consolidate and apply his knowledge and to develop skills and competences in the field of psychology of aging, as well as to identify difficulties and solve problems in this area.
Reading:
Brown, R., & Pehrson, S. (2020). Group processes. Dynamics within and Between Groups (3rd Ed.). WILEY Blackwell. Cunha, P. & Leitão, S. (2021). Gestão Construtiva de Conflitos (4.ª Edição). Edições Universidade Fernando Pessoa. Fachada, M. O. (2018). Psicologia das Relações Interpessoais (3.ª Edição). Edições Sílabo. Forsyth, D. R. (2019). Group Dynamics (7th Ed.). CENGAGE. Monteiro, A. P., & Cunha, P. (Coord.) (2021). Gestão de Conflitos na Saúde. PACTOR. Monteiro, A. P., & Cunha, P. (Coord.) (2019). Gestão de Conflitos na Família. PACTOR. Monteiro, A. P., & Cunha, P. (Coord.) (2018). Gestão de Conflitos na Escola. PACTOR.